1) Quality Warranty  
Greatpower products are all manufactured in accordance with standards of ISO9000, CE and
other relevant standards. Quality is strictly controlled in each procedure. Before leave the factory, each product has to get through various testing. Greatpower provides the best warranty and extended warranty plan in the industry.
Repair all failures that are caused by defects in materials or factory workmanship by Greatpower, or arrange for OEM warranty service if component is from another manufacturer.
A guarantee of 1000 hours or 12 months from date of commissioning or 18 months from shipping,
whichever occurs first, is provided. Warranty will be invalid if customer disobey the requirements of the operation and maintenance in Generator Set Technical Manual. This is supported by the added operation and maintenance backing of the principal component manufacturers global service networks.
  
2) Technical Support
The technical staff for service center of our company all have undergo company's vocational training. Their working experience for maintain domestic and imported gensets more than 7 years. Whole diathesis is overall, and the quality of serve is high.
 We can also arrange training if customer needs.
Our technical support department is at your service to reply to all questions regarding.
 Pre-sales service
product information
Offer products technological consultation and the lecture
Choose the diesel generators correctly
engine information
alternator information
Automatic Start-Stop Systems information
Insulation Protection information
Design specially for special users
 
3) Spare Parts
For many years, we have been the ones that you have turned to for comprehensive support for  Cummins, Perkins, Some Chinese diesel engines. We are a leading provider of quality service, repair components, and related accessories. Our experienced sales and support personnel have a thorough understanding of your requirements that is backed with our commitment to customer satisfaction fueled by excellent response times and one of the best warranties in today's market.     
   Our parts department mainly concentrated on the following gensets parts: Filters - Components For Diesel Engines - Crankshaft Repair  Cylinder Head Repairs - Cylinder Liners -  Diesel Engine Fabrication - Diesel Engine Parts -Engine Mountings-AVR-PLC-702 controller-PLC-5220controller and so on. For more information, please click on the detailed parts information.
  We also can provide you with excellent after-sales service. Our skillfull engineer can give you very professional support on the gensets technical problems on the phone or on-site.